PRODUCTION TIME & SHIPPING

PRODUCTION TIME

All of our items are handmade to order with much delicate details and care, so please allow 2 to 3 weeks for our standard production plus delivery time.

RUSH ORDERS

If you need the items to be shipped in less than our production time, we could arrange rush order service based on your specific time frame and additional rush order fees may apply. Please feel free to contact us for more details and arrangement.

EXPERIENCE SHOP

If you are in urgent need of an item and located in Hong Kong, you may also contact us and make an appointment to our Experience Shop where you could purchase our items (Subject to stock availability).

SHIPPING IN HONG KONG

For HONG KONG local customers, all items will be covered by our free shipping using SF Express. 

INTERNATIONAL SHIPPING (OUTSIDE OF HONG KONG)

For USA, AUSTRALIA, CANADA, UK, NEW ZEALAND, EUROPE & other international customers, free Shipping applies to all purchases over HKD1300. We use Priority Air as our standard shipping and the delivery time is usually within 1-2 weeks with online tracking. Please take note that it might take a few more days to deliver to remote areas.

We recommend not to wait until the last minute to purchase your items, as we are unable to guarantee and control the delivery dates of the local courier in your country using standard shipping method. However, you may choose to upgrade the shipping method to UPS which a delivery window could be guaranteed. If this is what you needed, please contact us for an UPS shipping quote.